Kezia Scales
Kezia Scales, PhD, is the Vice President of Research & Evaluation for PHI, a national research, advocacy, and workforce innovations organization committed to promoting quality direct care jobs as the foundation of quality long-term care for older adults and people with disabilities. In her role, Kezia leads PHI’s strategy for building the evidence base on state and national policies and workforce interventions that improve direct care jobs, elevate this essential workforce, and strengthen care processes and outcomes. Kezia has been studying and advocating for person-centered, high-quality long-term care with a focus on direct care workers for nearly 15 years, is published in a range of academic journals, and regularly disseminates research findings, policy recommendations, and best practices to diverse audiences through conferences, webinars, invited testimony, media outlets, and more. Kezia currently serves on the World Health Organization’s Technical Advisory Group on Integrating the Health and Care Workforce, co-leads the Advancing Workforce Analysis and Research for Dementia (AWARD) Network, co-chairs the Workforce Committee of the national Moving Forward Nursing Home Quality Coalition, and is a member of the American Society on Aging and the Gerontological Society of America, among other roles. Kezia holds a PhD in Sociology from the University of Nottingham and an MS in Comparative Social Policy from the University of Oxford (England), and works from her backyard “tiny office” in Durham, NC.
kscales@phinational.org
718-928-2093
www.PHInational.org
